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FAQ's

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Return & Refund Policy

For sanitary/hygiene reasons and our commitment to quality, we do not accept returns. If you feel like we haven't been upfront and fair, let us know at [email protected]

How do I cancel my subscription?

With our tailored made subscriptions, we put the customer in control!. We are sad that you have decided to leave the Wolf Pack. But before you go, if you're not seeing results just yet from your trial or already have too many unused masks cluttering

Damaged or Missing Items

Send us an email at [email protected]. Our customer service team will help you as fast as possible, please include your order number, full name, shipping address, image of the product you received and the issue with your order.

Privacy Policy

As part of the buying and selling process on our store, we are collecting personal information such as your name, address and email. When browsing our store, we are automatically receiving your computer’s internet protocol (IP) address in order to pr

Orders Cancellation Policy

We are not able to cancel any orders once they have been processed. Please ensure you review your order before confirming your purchase.

Fraud Policy

We hate to have to say this, as it only impacts a small percentage of our customers, but due to the rise of charge back fraud, also known as friendly fraud, we are forced to open an investigation into every credit card charge dispute. If you're think

How our subscription works?

Easy as 1,2,3!